There are a lot of demands on the future workplace. It needs to be secure, flexible, connected, and robust. It needs to give employees access to collaboration tools for a hybrid remote-office work setup and keep prowling hackers off unsecured network connections.
Ultimately, though, the future workplace needs to embrace the continued integration of human and digital collaborators. These sound like complex problems, and there isn’t a one-size-fits-all solution.
Instead, we need to look at a variety of tools designed to solve issues. IT solutions are constantly adapting to fit current and future needs.
Here are four such solutions that will create an empowered workplace of the future.
Remote IT Support
Many organizations now have remote help desk support for their digital infrastructure. This trend will continue as more and more companies see the benefits of outsourcing their IT support to an expert IT company.
There are a variety of benefits that outsourcing help desk support can bring to an organization. Eliminating their own in-house, IT department cuts down on overhead costs and allows leadership to focus on operations.
It also eliminates the complexities of managing help desk support. Many companies, particularly those in industries removed from the tech sector, lack the infrastructure or expertise to manage an IT department.
Remote IT support also provides a solution for a geographically dispersed remote workforce. Instead of going into the office to get a system examined, an IT support company might provide in-home assistance to employees.
For the future workplace, remote IT support is an intelligent solution to a complex problem and one that can let companies back to their primary missions.
“Robobosses”
There’s a concept called hyper-automation in current tech trends, which simply means whatever can be automated should be automated. As AI continues to improve, the list of what meets those criteria continues to lengthen.
One IT trend that capitalizes on this is the concept of a “roboboss.” If that sounds less-than-ideal at first, consider that companies like Uber and Lyft have been using it for years.
A roboboss simply refers to a software application assigning tasks and managing their completion rather than a human manager. There are predictions that 69% of what managers currently do will be automated by 2024.
That’s a significant trend, and when coupled with the trend towards remote work, it makes sense that machines will manage more of what employees do on a daily basis. These systems also allow for better performance, and they offer a variety of benefits over working for a human boss.
Smart Hiring Tools
Video conferences have been around forever, but these tools, along with robust AI systems, are creating an opportunity for hiring managers to recruit even better talent than ever before.
With potentially hundreds or even thousands of applications constantly rolling in, recruiters and hiring managers need help sifting through all the data and finding the candidates who really stand out.
This can be done through the use of AI-powered recruiting tools, which can look through applications to piece together data in ways humans would find very difficult and time-consuming.
These tools don’t just help the hiring manager either. It can be incredibly frustrating and demoralizing for quality candidates to have their applications go entirely unanswered or experience logistical difficulties in making it to multiple job interviews.
Smart recruiting and hiring tools can alleviate some of that pressure on candidates as well. With video conferences, interviewing applicants can be done without paying for flights, saving both parties money.
It also allows for every applicant to receive a reply through automated systems and even allow for some personalization of the message. Even a no is better than no response at all.
This intelligent solution will create a better workplace because it allows companies to reach more applicants and select the right ones for the job at any time, without having to hold elaborate and expensive hiring events.
Digital Educators
Another exciting IT solution is helping employees bridge the gap between current knowledge and new technologies. One of the chief concerns for the future workplace is the ability of people to adapt to more complex technologies.
This creates a so-called digital dexterity gap between the technology and the employees who operate it. It creates lost opportunities and can cost companies vast sums of money because they spend it on advanced systems, but their employees don’t use them to their full potential.
AI can help employers bridge that gap by assisting employees in mastering disruptive technologies more quickly and efficiently. The workplace of the future is one that’s constantly being changed by new technologies.
Instead of leaving employees behind, companies can utilize solutions like digital educators to get employees up to speed on how to use new systems. It can be a training mechanism to keep humans and machines working together seamlessly and effectively.
The Future Workplace – Exciting and Evolving
There’s no telling what the future workplace might hold. Disruptive technologies are being developed more rapidly than ever, and by their very nature, they can completely change the way a workplace operates.
Luckily, technological advances bring improved IT solutions for creating an empowered workplace that uses these technologies to their fullest potential. These solutions were just a few of the many that are in store.
